Cablevision's Optimum Online received the highest numerical score among internet service providers in the East Region in the proprietary J.D. Power and Associates 2008 Internet Service Provider Residential Customer Satisfaction StudySM. Study based in 16,933 total responses from consumers measuring 11 providers in the East region (CT, DE, MA, MD, ME, NH, NJ, NY, PA, RI, VT, VA, DC, WV) and measures satisfaction of consumers with their internet service provider. Proprietary study results are based on experiences and perceptions of consumers surveyed in July 2008. Your experiences may vary. Visit jdpower.com