Speed Claim Details
Speed comparison based on Optimum Online running at speeds of 15 Mbps and phone company High Speed Internet at 3 Mbps. Many factors affect speed. Actual speeds may vary and are not guaranteed.
Optimum Online
Many factors affect speed. Actual speeds may vary and are not guaranteed. Cable hook-up, minimum system and modem requirements apply.
System requirements. Other restrictions apply. Where available. A cable modem will be provided for the term of your service and must be returned when service is terminated. All returned equipment must be in good working order. The cable modem is the property of Cablevision. Lost, stolen, unreturned or damaged equipment is subject to a non-return fee.
Optimum Online Pricing
Optimum Online is $29.95/mo. for the first year when customers order the Optimum Triple Play.
Triple Play details
JD Power and Associates
Cablevision's Optimum Online received the highest numerical score among internet service providers in the East Region in the proprietary J.D. Power and Associates 2008 Internet Service Provider Residential Customer Satisfaction StudySM. Study based in 16,933 total responses from consumers measuring 11 providers in the East region (CT, DE, MA, MD, ME, NH, NJ, NY, PA, RI, VT, VA, DC, WV) and measures satisfaction of consumers with their internet service provider. Proprietary study results are based on experiences and perceptions of consumers surveyed in July 2008. Your experiences may vary. Visit jdpower.com
Optimum Online Boost
Optimum Online Boost available only with a subscription to Optimum Online service. Optimum Online Boost is an additional $9.95/month for residential customers with Optimum Online and Optimum Voice, and an additional $14.95/month with Optimum Online only. Service on additional modems is billed separately. Subscription to Optimum Online Boost may require self-installation of a new modem. Cable hook-up, minimum system and modem requirements apply. Other restrictions apply. Where available. First month free offer available to new Optimum Online Boost subscribers who order on the web at Optimum.com. Offer available through
11/30/09
. As of the second month, customers will be billed at the regular rates. Prices and terms subject to change without notice.
Triple Play Offer
Available to new residential customers and current residential Non-Video and Broadcast Basic only customers whose accounts are in good standing. Customer must maintain all three services at the required levels for promotion term to maintain promotional pricing. One-time installation fee may apply to standard aerial installation on up to three TVs in wired, serviceable areas. A digital cable box, HD digital cable box, or CableCARD is needed for each television set to receive certain standard digital and HD services above Broadcast Basic and for some Broadcast Basic channels. QAM tuners can be used to receive digital channels in Broadcast Basic only and will receive some services on non-standard channel positions. Certain services are not available without a digital cable box. A digital cable box or HD digital cable box (at an additional monthly charge) is required for each television set to receive interactive services, certain digital channels and international programming.
Promotional rate limited to one modem per household. Depending on where you live, some or all of your service and equipment rates, plus certain additional charges, may be subject to state and local fees of 0-5.25% and an FCC user fee of 8 cents, which will be added to your monthly bill. May not be combined with any other offer. As of the thirteenth month, services will be billed at the regular rates and you may begin to receive our Optimum Rewards Discount. The Optimum Rewards Discount includes the $5 per month discount on Optimum Online with Family Cable or above, plus a monthly discount for subscribing to all three services at the required levels. Upon cancellation of any of these services during the one-year promotional period, or thereafter, any remaining service will be billed at its regular rate. Available to residential accounts in good standing only.
Triple Play Upgrade Pricing
TRIPLE PLAY UPGRADE OFFER available to only current video-only customers with Family Cable or above. Customer must maintain all three services at the required levels for promotion term to maintain promotional pricing. One-time installation fee may apply to standard aerial installation on up to three TVs in wired, serviceable areas. A digital cable box, HD digital cable box, or CableCARD is needed for each television set to receive certain standard digital and HD services above Broadcast Basic and for some Broadcast Basic channels. QAM tuners can be used to receive digital channels in Broadcast Basic only and will receive some services on non-standard channel positions. Certain services are not available without a digital cable box. A digital cable box or HD digital cable box (at an additional monthly charge) is required for each television set to receive interactive services, certain digital channels and international programming.
Promotional rate limited to one modem per household. Depending on where you live, some or all of your service and equipment rates, plus certain additional charges, may be subject to state and local fees of 0-5.25% and an FCC user fee of 8 cents, which will be added to your monthly bill. May not be combined with any other offer. As of the thirteenth month, services will be billed at the regular rates and you may begin to receive our Optimum Rewards Discount. The Optimum Rewards Discount includes the $5 per month discount on Optimum Online with Family Cable or above, plus a monthly discount for subscribing to all three services at the required levels. Upon cancellation of any of these services during the one-year promotional period, or thereafter, any remaining service will be billed at its regular rate. Available to residential accounts in good standing only.
Optimum Online Pricing
($29.95 a month for the first year)
Promotional rate offer available exclusively to Cablevision customers who order on Optimum.com and install it themselves, one account per household. Primary account only. Includes free shipping of the self-installation kit. Service on additional modems will be billed at the regular Optimum Online rate. Billing begins within one week from purchase. Service will be billed at the regular rate on all accounts as of the 13th month. Prices and terms subject to change without notice. Offer expires
11/30/09
30 Day Money Back Guarantee
Thirty-day money back guarantee applicable to new customer installations for recurring service fees and initial installation charges if service is terminated and all equipment is returned within 30 days of install. Upgrades not entitled to the 30-day money back guarantee. Other restrictions may apply.
Optimum WiFi
Optimum Online customers can enjoy WiFi access in select areas at no additional charge. A WiFi enabled device, web browser and valid Optimum ID and password are required. Terms and conditions apply. Where available.
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